Shipping policy
At M2 By Morvati, we’re committed to delivering your order quickly and securely. Below you’ll find everything you need to know about how and when your purchase will arrive.
Shipping Options and Delivery Times
- Standard Shipping: Estimated delivery within 2-5 business days.
- Expedited Shipping: Available at an additional cost for faster delivery, usually within 1-3 business days.
Shipping Costs
- Shipping costs are calculated based on the shipping method, weight, and destination of the order.
- For orders exceeding a certain amount, we offer free standard shipping. (If applicable)
Order Processing
- Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays).
- Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
- Once your order is shipped, we will provide you with a tracking number via email so you can track your order's progress.
Shipping Restrictions
- We cannot ship to P.O. Boxes or military APO/FPO addresses.
- Some items due to size, weight, or legal restrictions may not be eligible for shipping to certain locations.
Damaged or Lost Orders
- If your order arrives damaged or is lost in transit, please contact us immediately for assistance.
Changes to Shipping Address
- Changes to the shipping address can be made before the order is shipped. Please contact our customer service as soon as possible to update your details.
Contact Us
- If you have any questions about our Shipping Policy, please contact us at contact@m2bymorvati.com, or call us during business hours at (213) 689-1790.
We reserve the right to modify or update this Shipping Policy at any time without prior notice.